Still having some questions?

We have the answers

You can always reach us via email at [email protected] or via chat. Our regularly updated help center is of course always available. Additionally, our telephone support is available from 9:00 to 18:00 for customers with Priority, Premium or USC Special package.

We generate revenue by offering additional services that you can book on top of our software. You have the opportunity to buy onboarding or importing services, priority support or your own branded studio app.

From our experience, the usage of our software is beneficial even if you only offer 1-2 classes a week.

No. The entire studio management software is for free, forever. Additionally, you have the opportunity to buy your own studio app or priority support.

We want you to focus on your customers so that the organization and management of your studio don’t stand in the way of your success.

Yes! Our management software is optimized for your smartphone. We also have an app for online course booking.

FitogamPro is cloud-based. This allows you to have access to all of your data from anywhere. All you need is access to the Internet.

Your customers only need a device with access to internet and can then book your classes and see their account via your website, your own app or the Fitogram app.

With the free version, you can always contact us via mail or chat. Additionally, you also have access to our interactive tutorial and our help center.

All data is GDPR compliant and can, of course, also be deleted on request. If you have any questions about data protection, you can contact our data protection officer at any time. You can reach him at [email protected]

Yes! Data protection is a top priority for us. That is why we rely on modern technologies and work with servers in Germany that meet the highest security standards.

You can export your data from your old software and then you have the possibility to use our import service. First, you need to put all your data into Excel file and then we will import it for you. Once the data is imported, you can invite all your customers to the new online booking and start your journey with FitogramPro.

Of course. It is absolutely no problem to manually add all your existing customers and data to our software. Alternatively, we offer an import upgrade in which we can import all your data with one click.

You can integrate your course plan into most old websites. We are happy to support you with the integration.

Yes, you can determine access rights individually. For example, your instructors can only see and book customers into their own classes.

Yes, you can also use FitogramPro without our online booking feature. Simply use the software as a management tool or publish your calendar without the booking option.

We finance ourselves through our additional offers, which you can add to the software. You have the possibility to buy services or to book an all-round support and your own studio app.

You have the opportunity to book extra services like full support and your own branded studio app. You can find our Upgrades here.

With the free version, you can always contact us via mail or chat. Additionally, you also have access to our interactive tutorial and our help center.

Your customers only need a device with access to internet and can then book your classes and see their account via your website, your own app or the Fitogram app.

FitogamPro is cloud-based. This allows you to have access to all of your data from anywhere. All you need is access to the Internet.

Yes! Our management software is optimized for your smartphone. We also have an app for online course booking.

We want you to focus on your customers so that the organization and management of your studio don’t stand in the way of your success.

No. The entire studio management software is for free, forever. Additionally, you have the opportunity to buy your own studio app or priority support.

From our experience, the usage of our software is beneficial even if you only offer 1-2 classes a week.

We generate revenue by offering additional services that you can book on top of our software. You have the opportunity to buy onboarding or importing services, priority support or your own branded studio app.

You can always reach us via email at [email protected] or via chat. Our regularly updated help center is of course always available. Additionally, our telephone support is available from 9:00 to 18:00 for customers with Priority, Premium or USC Special package.

The integration can be activated with just a few steps. Your classes will automatically adopted into the Urban Sports Club app, all the other events can be added as you wish. Within 5 days your events are bookable via Urban Sports Club.

With the Urban Sports Club integration, you can synchronize your FitogramPro events with USC. All of your bookings and check-ins will be synced as well. Customers can directly book your classes through the USC app.